Weekly cleaning
£24per cleaner-hour
3 hours minimum · £72 daytime basePlan weekly cleaningChoose the household cleaning that will make the biggest difference now. For a New Cross home, select the property, rooms and tasks, describe their condition and choose a preferred date and start time. We assess realistic hours and explain the complete quote before confirmation. You can begin with focused help, arrange a catch-up or develop a recurring routine from the result, with the cleaner given a clear domestic job and the practical information needed for your particular home.

Moving area names stop while hovered or focused. Press Enter or Space, or tap the moving area, to keep them still after leaving. Activate again to allow movement. Browse the directory for the complete list.
A regular helping hand, a proper reset or a clean before your next move. Choose the work your home needs.
Keep the kitchen, bathrooms and everyday rooms feeling cared for.
Explore regular cleaning02 ↗More time for reachable detail and the build-up that needs extra attention.
Explore deep cleaning03 ↗An agreed empty-property checklist, ready for your next chapter.
Explore tenancy cleaningA clear plan for your New Cross home, from the jobs you need to an agreed visit.
Add your contact details and save your home address.
Pick your service, tasks and property details. Choose a date and start time, then check the full cost.
Top up from £35, with enough to cover the whole visit. The booking amount is reserved from your balance when you confirm.
Agree the plan and an available time. Your visit details stay in your account.
These are starting points. The final scope, timing and suitable cleaner availability need confirmation.
£24per cleaner-hour
3 hours minimum · £72 daytime basePlan weekly cleaning£26per cleaner-hour
3 hours minimum · £78 daytime basePlan fortnightly cleaning£28per cleaner-hour
3 hours minimum · £84 daytime basePlan one-off cleaning£35per cleaner-hour
4 hours minimum · £140 daytime basePlan deep cleaningEarly starts, late finishes and next-day requests can cost more. The full breakdown is shown before agreement. See timing prices and assessed extras →
Studio & 1 bed from £189 · 2 beds from £269 · 3+ beds & houses from £329
New Cross · SE14A clean is more useful when the cleaner knows exactly where to start. Pick your rooms, add your priorities and allow enough time for the work.
Ironing and laundry use the same booked time. A long checklist may need more than the minimum visit.
Build my cleaning planHouse, flat or studio—start with what matters most to you.

Start with the result you want to notice at home. The kitchen may need attention before cooking feels manageable, the bathroom may be the job that takes up part of every weekend, or the main floors may be the immediate priority. Put that purpose first. A focused appointment can cover selected rooms without including every space. The agency can assess a useful allowance, and the cleaner can follow an order that protects the important work before occasional detail begins. You can choose what other help is worthwhile afterwards.
New Cross Road sits beside different residential settings. Lewisham's Hatcham appraisal describes commercial frontages along the road and terraced housing in the adjoining conservation area. That is local context rather than a standard description of every New Cross home. A house, flat or shared address still needs its actual layout and rooms identified. Include each bathroom, separate toilet and internal level where wanted. The service follows the property and work you describe, without inferring a fixed cleaning volume from an area name or the exterior alone.
A shared address can have a clear domestic scope. Communal kitchen and bathroom work may be the whole request, while individual bedrooms remain private. Another household may include a particular bedroom with permission. Agree the spaces before the visit so the cleaner receives one usable plan. You can choose what matters collectively without making every personal preference part of the appointment. The selected tasks need an allowance suited to their quantity and condition, with private boundaries kept clear as the work proceeds.
In the kitchen, identify the version of cleaning wanted. Accessible worktops, sink, taps and hob exterior are different from prepared appliance or cupboard interiors. If dishes or preparation help are included, make their amount visible. Food and disposal decisions stay with the household. A prepared interior is a more defined cleaning task than an instruction to organise the room. The cleaner can then spend the booked period on selected work without deciding how unfamiliar groceries, paperwork or possessions should be arranged before surfaces become reachable.
Bathrooms and floors need their own places in the list. A shower enclosure, bath, basin and toilet represent different fittings, and another toilet or shower room adds work. Include connecting hallways, internal stairs and landings if wanted, with floor types and relevant care instructions. An open living area can contain several tasks within one room. Describe accumulated work affecting the first visit. A focused catch-up or larger initial appointment can then be discussed around the result you need, with time allocated honestly rather than expecting every possible job to fit.
Read the estimate as a plan for selected work. Check the service, rooms, duration and household additions together. A compact home can contain demanding kitchen work, several fittings or a substantial extra task that needs more allowance. Ask which result the suggested period is intended to support. If the complete amount is above your intended spend, choose which work should wait. A shorter focused visit can remain useful with a clear purpose, instead of retaining the same long list with too little time for the essential jobs.
A first catch-up and recurring maintenance can have different scopes. The initial appointment may address accumulated demand; later visits keep the busy spaces consistent and add occasional detail deliberately. Compare their totals with those purposes in view. The first result can help you choose useful frequency and hours afterwards. An appliance interior or prepared cupboard does not automatically become part of every regular clean if core room work already occupies the allowance and a separate occasional appointment would make better use of the time.
Household additions need quantities that can be assessed. One prepared bed change, a few dry items for ironing and a laundry request involving several stages have different demands. Explain what is ready and what should be completed so their allowance sits beside room cleaning. A larger combined visit, separate help or a narrower list can be discussed. Treating each task as a small extra can hide the combined workload. An honest estimate gives the cleaner a defined result to complete and gives the household a clearer decision about the spend.
The actual date and start time can affect the complete amount. Review any applicable early, evening, short-notice or holiday adjustment for your preferred slot, with suitable availability and authorised access still needing confirmation. Timing should also leave selected rooms available for enough of the visit. The accepted appointment brings practical arrangements and service together. Checking that whole plan before organising the household around it makes the result and any later change to time or scope easier to understand, rather than rely only on a starting-rate comparison.

The task choices give the agency a basis for considering an approved cleaner with relevant offered services. Room cleaning, ironing, linen changes and laundry involve different preparation and equipment. Explain an unusual request in ordinary language, naming the item, quantity and result wanted. Suitability and the allowance can then be discussed before it becomes agreed work. The cleaner can approach a defined service with the requirements understood before travel, rather than discover an assumed addition after arrival when its materials and time have not been arranged.
For ironing, prepare dry garments with relevant care information and somewhere for the finished items. A priority selection can protect the result you need most. Clothing details and fabrics affect the work, so a piece count is only part of its description. A working iron, stable board and clear space are needed under the agreed arrangement. If sorting is part of the help wanted, define the amount so the allowance includes it. Personal decisions about an uncertain item should stay with the household rather than be guessed during the visit.
Choose whether beds need the existing bedding straightened or a fresh-linen change. Identify the beds included, prepare complete fresh sets where relevant and say where used bedding belongs. Washing, drying and folding the removed linen are another sequence with their own place if requested. Keeping that distinction clear lets the cleaner carry out the selected job without searching private storage or taking on stages nobody has agreed to include. It also protects time for the main rooms where those tasks remain the appointment's priority.
Laundry can mean starting a prepared wash, hanging a completed load, folding dry items or another defined stage. Machine cycles can extend beyond the cleaner's booked period, so decide who handles the next step and where the items wait. This matters if you will return home later. A clear stopping point gives the household a useful handover and the cleaner an understood finish for that service. Its allowance can then sit alongside the room work, without leaving an unexplained sequence unfinished at the end of the appointment.
Material care should name the particular surface and relevant labelled product or instruction. An older exterior may contain new fittings, while a modern room can still have a finish needing specific treatment. Raise uncertainty before a stronger method is attempted. Accessible dusting can distinguish a clear shelf from a display to leave untouched. A workspace may remain included while papers and devices stay as instructed. Confirm usable supplies too, so appropriate equipment and clear personal boundaries support the selected work when the visit begins.

Give the complete residential address and postcode, including the correct flat, building and bell where relevant. SE14 is a representative New Cross reference. A short private note can explain a side door or shared route, particularly if the entrance differs from the apparent frontage. New Cross Road can provide local orientation without identifying the household door. The cleaner should have a practical authorised approach before the appointment, reducing calls when they are nearby but still unable to begin the selected work.
Confirm the role of anyone providing entry. A keyholder needs the accepted date, time and return process; a managed building may require a household action before a visitor arrives. Somebody opening a door can keep that simple responsibility. Tell the agency which customer contact can answer a task question or approve a proposed change. A settled arrangement lets the cleaner begin the service, without negotiating permission with a person who has not been informed or assuming that a helper has authority to increase the amount.
Where you remain home, identify occupied and private spaces before the visit. A study may become available after a call while a bedroom remains excluded throughout. Agree a sequence with sufficient uninterrupted access for each selected task, including any pet arrangement affecting the working space. An early or evening preference can be considered with those details, suitable availability and the complete quote. A convenient time should support the cleaning too, rather than create repeated moves or waiting because rooms become free unpredictably near the finish.
Plan the end of the appointment as well as arrival. Say how keys will be returned, whether someone receives a brief handover and which instructions apply to securing the property. A laundry stage continuing later needs a household next step. If return plans change, update the agency with their practical effect on the visit. The arrangement can stay concise: it connects entry, access to the work and departure so you understand how the home will be left without organising several final decisions through hurried messages during the appointment.

Choose the work you want consistently removed from the week. Kitchen, bathroom and main floor tasks may form the recurring core, with other rooms selected according to use. Give those essentials enough allowance for a recognisable result. A routine can remain connected to present household needs instead of gradually accumulating every possible job while its hours stay unchanged. This makes a frequency and budget decision more concrete because each repeat appointment has defined work it is intended to maintain, with a benefit the household can notice.
An occasional task needs a place in the plan. You might select an emptied cupboard, accessible shelf area or spare room beside the core work and review the allowance. A longer or separate appointment can be discussed where useful. A rotation should make the timing clear. A large list waiting for spare minutes creates uncertainty about whether something was missed or never received enough time. Choosing one defined addition lets the cleaner follow it and gives you a result to review afterwards.
Bedding help can be chosen around the beds that need it on the particular date. Straightening a bed already made up is different from changing the linen, and a guest bed may need a different preparation from one used every night. Count the selected beds and put out the intended sets, with a destination for used linen. You can keep another bedroom private while still requesting useful help elsewhere. The cleaner can then complete a defined bedding task, with the agency assessing its allowance alongside the ordinary rooms rather than treating all bedrooms as the same workload.
The account should connect tasks, date, time and complete quote to one booking. Funds available for use, a reservation for the visit and an approved change are different entries. A top-up alone does not confirm a cleaner or authorise extra work. Ask the agency about an unfamiliar figure with the reference so it can be explained against the actual appointment. The cleaner can focus on the agreed household service while the agency reviews the financial question with its context available, keeping the work and amount understandable together.
Keep useful access and care notes while updating what changes. A temporary room restriction can be removed afterwards; a different equipment location may need a short note. At a shared address, one booking contact can bring relevant preferences together before the visit. The cleaner receives the household's settled choices. Guests, a home workspace, extra laundry or a pause in the routine can then prompt a focused review of the next scope, choosing maintenance or a catch-up from the condition that needs attention rather than automatically repeating an old plan.
If the workload is greater than described, ask which priorities can be completed within the original hours. You can retain the booked finish, discuss a suitable substitution or consider an available extension with its task and amount explained. The cleaner may have another commitment afterwards, so availability matters alongside approval. If you are away, identify a realistically reachable authorised contact. The original scope stays the boundary until a change is accepted, keeping additional work and cost connected to a defined decision rather than an open-ended instruction to continue.
Changing a cleaning selection to laundry needs a workable stage, not just a new label. Loading an agreed wash, hanging suitable items and folding a dry load involve different preparation, equipment and cycle times. Tell the agency what will be ready and which stage you want completed. It can then be assessed against the period instead of assumed to replace any room task equally. The cleaner should have a useful job that can be carried out within the confirmed arrangement, rather than a full wash-and-dry expectation that depends on time or equipment not allowed for in the booking.
An unexpected concern can call for a response other than more ordinary cleaning. A loose fitting, uncertain finish or persistent mark can be described with a focused photograph where useful, leaving private information out. The cleaner can raise uncertainty and continue suitable agreed tasks. Repairs or repeated stronger treatment of an unidentified surface should not be improvised to produce an immediate answer. Understanding the particular feature and its relation to the service gives the agency a practical basis for discussing the appropriate next step.
Keep an approved adjustment specific afterwards. Its extra period should relate to a named task and amount, with a clear revised finish. If further work remains, identify it separately rather than assume one extension opens the whole checklist. An available account balance does not itself choose new work. A defined change gives you something concrete to review and can improve the next estimate, showing where the original description or allowance needed adjustment for the result wanted without leaving additional time or cost unexplained.
For a floor concern, identify the room, surface and selected method when contacting the agency. A reachable carpeted area, suitable mopping and work beneath heavy furniture are not interchangeable instructions. Explain the result you are querying, with a focused photograph if it would help and does not expose personal information. The agency can compare the concern with the actual appointment and discuss the appropriate response. A request to move furniture or add a previously excluded area can still be considered, but it should be assessed as new work rather than assumed to have formed part of the original floor selection.
A bedroom can show which combination of help is worthwhile after a first visit. You may value its floor care and accessible bedside surfaces, while a linen change is only needed on chosen dates. A lightly used display area could remain outside the recurring selection. Think about how you use the room rather than carrying every first-visit task forward automatically. The agency can assess the allowance for the combination you want retained, and the cleaner receives a more focused purpose. This makes a regular service useful without turning each bedroom into a permanently expanding list of detail.
Regular help should become simpler as practical details settle. Retain the entrance note and care instruction that worked, remove temporary restrictions and choose the next occasional task deliberately. Another suitable cleaner can be considered with current service information where needed. The aim is capable help with a defined job, with no need to supervise every movement. The cleaner follows agreed priorities and the agency remains the route for a genuine question about the appointment, its work, the account or an accepted change.
A modest occasional task can improve an ordinary visit when its scope is clear. Choose a reachable mirror, selected door surface or short run of skirting in a room that matters to you, with relevant finish instructions. The amount and current condition can then be assessed alongside the essentials. You do not need to include every similar feature in the property for the selected work to be worthwhile. Keeping this detail deliberate helps you spend the appointment on an outcome you value, while the agency checks the period and the cleaner knows precisely which surfaces have been included.
Need to compare the details? See more cleaning questions →
Choose the communal rooms and tasks wanted, with private or excluded spaces clear. Agree permission for any bedroom included before the appointment. One booking contact can bring the household priorities together so the cleaner receives a single usable brief. The agency assesses suitable hours, offered services and the complete amount for that actual request before confirmation.
The full residential postcode and property details identify your home, while the selected rooms, tasks and condition describe the work. Include the correct entrance, bell and any shared route. A broad area or street name does not show access permission or appointment availability. Confirm any keyholder or managed-building arrangement privately before relying on it for the visit.
Request those services explicitly with quantities and readiness described. Dry ironing needs relevant care information and somewhere for finished items. Laundry needs a defined stage and handover because machine cycles can continue after the cleaner’s booked time. The combined work needs a realistic allowance beside the rooms, rather than be treated as automatically included extras.
Raise the proposed task so suitability, preparation and remaining time can be considered. A substitution is not always an equal exchange, and an extension requires an explained amount and the cleaner being able to stay. You can retain the original finish and discuss another visit for other work. Any revised scope and period should remain connected to the actual booking.
Take a look around the area, then use your full postcode to plan a clean for your own home.
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